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Home » Frequently Asked Questions » Shared Linux Hosting » Pre-Sales Questions

Frequently Asked Questions - Pre-Sales Questions


  • Do your mail servers support secure mail connections?
  • Can I run a mailing list from your servers?
  • Which webmail programs are there for clients to use?
  • Which web-stats programs do you provide for clients?
  • How are your servers connected to the Internet?
  • What kind of hardware do your servers run on?
  • Will my site have it's own dedicated IP address?
  • Do you provide spam filtering for client email?
  • Do you maintain backups of users data?
  • Do I *have* to register my domain name through you in order to use your hosting service?
  • How long will it take to get my account up and running?
  • Can I ping/traceroute one of your servers to see what the connectivity is like?
  • I have a country specific domain name (.uk, .au, .ru, etc) can you host that?
  • How long of a contract do I have to sign up for?
  • Do I have to own my own domain to host my site with you?
  • Do you offer any Unlimited Bandwidth accounts?
  • Do any of your shared linux hosting accounts have a setup fee involved?
  • What payment methods do you accept?
  • How many accounts do you place on each server?

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