Unfortuently we are not equipped or staffed to be masters of all things web. If you are having an issue or difficulty with a specific web plugin or anything related to the internals of web, we'll do our absolute best to help you verify it's not a configuration or environmental issue with our servers that is causing the issue, but in general we can not provide direct, 'in the weeds' support for web itself. That said, we're geeks at heart, and sometimes we'll go a little deeper to help a client determine whats going on; after all, we're geeks at heart, and sometimes a tough problem is fun to figure out.

We're sorry to hear that. Our first response would be, please let us know what we can do to make your experience more enjoyable. But if for any reason you're just not happy, don't worry, we have a standard 28 day money back guarantee on our hosting services, and since we don't believe in long term contracts, you can cancel at any time with no large sunken costs.

We won't lie, the web can be a dangerous place.

Bad actors are continuously looking for exploitable holes in the most popular web application scripts. What we can control is the server infrastructure and our platform.

Provided you stay up to date with the most recent pathces and security bulletins for your web installation, you can rest easy that our baseline security posture is designed to keep the bad actors out of your site.

All of our shared hosting plans can be easily up or downgraded as needed from within our client portal.