Attempting to access your cpanel account via http://yourdomain.com:2083 may cause your web-browser to give you an SSL warning stating something along the lines of:

yourdomain.com:2083 uses an invalid security certificate.
The certificate is only valid for serverX.purenrg.com

This is because the SSL certificate used for cPanel has been issued for our server name, not your specific domain. You can either accept the certificate as presented, or you can access cPanel via http://yourdomain.com/cpanel (which will forward you to the cpanel system using our server name, and no SSL error will occur)

Tag: cpanel

An addon domain allows you create an entirely separate website, with a new domain address, that houses separate content than your regular domain name.

A parked domain is “parked” over a regular domain, different web address, but the same content as another domain on your account.

Addon domains are primarily used when you have a second site that is entirely different then your main site (for instance, “joescandyshop.com” versus “joesbaitandtackle.com”); whereas a parked domain is great for say, having “joescandy.com” and “joescandy.net” both showing the same content.

Tag: cpanel

When your account is setup you will be sent a welcome email that contains the web address for cPanel on your specific server.

As an alternative, you can also access cPanel via a shortcut that is installed onto your account, in the form of http://yourdomain/cpanel/

Prior to being able to use the cPanel interface you will be prompted to enter your username and password.

Tag: cpanel

If you are able to log into cPanel and wish to change the password for your cPanel account, you can do so inside of cPanel by clicking the “Change Password” icon located in the Preferences section (top of cPanel by default).

If however you are unable to log into cPanel because you have forgotten your cPanel password, you can reset your cPanel password from within the “Client Portal” section of our website once logged in.  If you click on your username for a hosting account, it will show you all the details for your account, and included at the bottom of the page is a “Reset cPanel Password” link… clicking that link will allow you to reset your cPanel password.

If you find yourself unable to log into cPanel *and* our website, you will need to contact us to resolve the issue.

Tag: cpanel

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